Agenda

Speaker: Dr. Kevin Elko, Keynote Speaker

Success always leaves a signature, and that signature is boldness. The bold don’t see the past as failure; they see it as preparation. They don’t wait to be chosen; they choose themselves. They ask, they act, and they take ownership because they know the future doesn’t happen by chance. It happens because someone is bold enough to create it. So the question isn’t whether opportunity exists. The question is whether you’re willing to ask, to step forward, and to own what comes next.

Speaker: Ryan Casey, Skapa

This presentation explores how artificial intelligence is actively reshaping damage prevention through practical, field-tested applications that are delivering measurable results right now.  In partnership with Tennessee 811, we’ll examine a breakthrough use of AI for automated ticket quality control—where intelligent review systems identify three times more errors than traditional random sampling methods. A second case study highlights how an 811 center is leveraging AI for predictive marketing, using excavator segmentation and risk scoring to proactively target outreach and reduce potential damages. We’ll close by exploring multimodal AI applications that go beyond text—demonstrating how AI can “see” and analyze field imagery to improve billing accuracy, validate work, and enhance operational efficiency. Throughout the session, we’ll focus on practical implementation strategies, address real-world challenges such as data quality and system limitations, and provide clear, actionable steps for organizations ready to integrate AI into their damage prevention programs.

Facilitator: Craig Ingram, TN811

Attend this session to get a feel for Tennessee's enforcement program.  It is more than just a set of rules.  TPUC and the Enforcement Board work together in an effort to change behaviors that consistently lead to more damage.  There are many moving parts to the process: Building relationships with stakeholders, training and civil penalties.  The goal is to prevent damage and it is easier with your involvement before the damage occurs. 

Speaker: TBD, SAM

GIS plays a critical role in asset management by providing accurate and real-time visibility into the location, condition, and lifecycle of underground infrastructure. By combining mapping data, maintenance history, and even risk analysis, GIS enables better planning, coordination, and decision-making across all organizations, whether large or small. When integrated with damage prevention efforts, GIS improves locate accuracy, reduces excavation risk, and helps organizations proactively protect assets before incidents occur.