Centering on proactive solutions during National Safe Digging Month, the April Town Hall explored how we can transform damage investigation into effective prevention. The Town Hall emphasized several vital components: detailed post-incident investigations supported by robust visual documentation, and the power of collaborative communication through Utility Coordination Councils in the pre-excavation phase. The audience engaged with the concept of Barrier Failure Analysis for in-depth learning from incidents. The benefits of utilizing third-party locators as damage investigators were also shared. A key takeaway was the necessity of comprehensive damage reporting and transparent communication among all parties involved in construction.
