Thanks to all of you who have reached out to me with your feedback. I know you’ve been busy this year because we are seeing a large increase in tickets compared to last year.
We’re constantly looking for better ways to work with our members who are dealing with increased damages and increased locate volumes. Even though we’ve been busy, it has been rewarding to work with our members, the excavators and the locator representatives to find solutions to difficult issues.
We’ve implemented some best practices in our call center. Hopefully you’ll see the benefits of our efforts. Additionally, we’re having tailgate meetings for larger jobs with every company listed on the ticket. It is one way we feel we can educate the contractors regarding the West Virginia Dig Law, and at the same time, remind our operators of their responsibility during the excavation project.
By the time you read this hopefully we were able to see you at the 2025 West Virginia State Fair. This year is the 100th Anniversary of the Fair and West Virginia 811 has been proud to be part of this event expecting a record crowd of about 250,000 visitors. I hope we were able to connect at some point.
If we missed you at the State Fair, maybe we’ll see you at one of the upcoming Paradigm meetings beginning in Wheeling at Oglebay Resort and Conference Center on September 22. The meetings will continue through October 23 at Martinsburg at the Hilton Garden Inn. To find the closest meeting to you, go to https://wv.pipeline-awareness.com/meeting_schedule and sign up today.
If there is anything we can do to help you successfully complete a project, don’t hesitate to give us a call.
Thanks to all of you for your commitment to keeping our communities safer and for protecting our buried utilities. Remember to contact West Virginia 811 before you dig.
It’s not just the law; it’s the right thing to do!