Excavators now can now choose your start date and time when entering tickets online! We have recently implemented this exciting new tool when planning your next project.
Here is how it works:
1. At the time of entering a locate request online, the excavator or demolisher will be prompted to consider extending the start time of their proposed excavation or demolition.
2. A popup calendar will appear for online users allowing excavators/demolishers the option to extend the start date/ time of an excavation ranging between two full business days and five full business days, excluding weekends and holidays. All other days on the calendar will be unavailable and grayed out. Only normal business hours (7AM-6PM) can be chosen as the starting time option.
3. An excavator can choose to extend the start date/time to assist locators in a “High Profile Area”, which will give locators additional time and personnel to adequately mark all facilities.
The implementation of a new tool such as this has proven great results in other states. Research and data have proven that an excavator is more likely to have the area of excavation marked by providing extra time. Note that ticket life is not shortened when choosing the date and time. It will be calculated from the mark-by date and time you choose!